Process monitoring
Objective
Have you ever felt that your business’ ability to react to change, events or even threaths is underperforming ?
Today’s drivers that put business monitoring on the map are often e-business driven concepts like converging networks, a demand for a higher degree of transparancy and demand driven interaction with customers.
Control over and insight into business processes are of strategic value for organizations. The shift towards the individual (the customer that is being put in the center of attention by increasingly interactive communication networks) results into the fact that every contact between customer and supplier generates a piece of information that is worth matching and corelating to other bits of information.
Value propostion
LoQutus‘ business monitoring offering helps companies and governement agencies to gain an active insight into the performance of their business processes.
To LoQutus the realization of an active insight means:
- A real-time view on the performance of running processes
- Turning active insight into action
- Realizing a proactive response to potentially problematic situations
The technology that enables an end to end insight into the responsiveness of organizations is a combination of Business Activity Monitoring (BAM) and Complex Event Processing (CEP). Monitoring activities may already be in place in a lot of organizations, but they will often offer a fragmented, component based view on a situation. The value of our business monitoring offering not only lies in the fact that we provide a true business oriented interface, with a real-time business view on the process performance but we also can offer an end to end monitoring of a process.
Role
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Advice
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Coaching
- Backup
Process monitoring
on a concept level
- End to End Monitoring Vision
- Business Modelling
- Service modelling, SLA
- definition
Process monitoring
on a design level
- Vendor selection
- Monitoring architecture design
Process monitoring
on a implementation level
- Implementation of BAM, CEP solutions
- Pilots and POC
>> Practical Information
